Terms and conditions

ARTICLE

These general terms and conditions are intended to regulate relations between DB MODELS 78 EOOD, EIK 207431650, with registered office and management address: Plovdiv, p.k. 4000, Yuzhen district, Blvd. 20 Archimandrit Evlogi Street, hereinafter referred to as MERCHANT, and the customers, hereinafter referred to as USERS, of the e-commerce platform Online Shop for Custom Models, hereinafter referred to as "1of1scalemodels.com".

1. Terms and Conditions

 This document contains General Terms and Conditions according to which the MERCHANT provides services to its users/customers through the 1of1scalemodels.com Internet Store. These terms are binding on all users. By clicking the "make an inquiry now" button, the user/customer agrees, fully accepts and undertakes to abide by these Terms and Conditions.

     INFORMATION FOR SUPERVISORY AUTHORITIES

1. Identification of the user/client for the purpose of reproducing his/her statement of acceptance of the General Terms and Conditions and of the order placed is carried out through the log files stored on the server of 1of1scalemodels.com, as well as any other information.
2. The products found on the 1of1scalemodels.com website do not constitute a legally binding offer, but rather are a demonstration online catalog describing the merchant's product line and pre-made models that are not for sale.
3. The MERCHANT reserves the right to refuse delivery of a confirmed order in the event that the goods are not available. In case of lack of stock of the requested product, within the working week, the MERCHANT shall notify the user/customer of its depletion by sending a message to the e-mail address specified by the Customer or to the specified telephone number. In the event that a transfer is made to the merchant's account, the customer will be able to choose between a refund, cancellation of the order or a replacement order.
4. The contract language is Bulgarian, and payments will be made in Bulgarian levs with/without VAT.

1. DELIVERY

6. The user/customer bears the entire risk of damage/loss of the goods during delivery. Immediately after handing over the goods to the courier, the MERCHANT is released from the risk, which is transferred to the user/customer. MERCHANT shall not be responsible for delay in case the delay is due to courier or other supplier.
7. Immediately after delivery, the goods should be carefully inspected by the user/customer or a person authorized by him. Any damages, shocks and other damages should be reported immediately to the MERCHANT. In the event that it is found that there is damage that occurred during the transportation of the goods, the MERCHANT is not responsible for the warranty service of this goods. In cases where the MERCHANT has set a specific date and time for delivery in writing, the statement is binding. If an incorrect or incorrect address, contact person and/or phone number are specified when submitting the request, the MERCHANT is not bound by any obligation to fulfill the order.

7a. When handing over the goods, the user/client or a third party signs the accompanying documents. A third party is considered anyone who is not the holder of the application, but accepts the goods for delivery and is at the address specified by the customer.

In case of refusal to receive the goods, except in the cases described below, the refusal is considered unfounded and the Customer must pay the costs of delivery and return of the goods. In the event that the Customer is not found within the deadline for delivery to the specified address or access and conditions for delivery of the goods are not provided within this deadline, the MERCHANT is released from its obligation to deliver the goods requested for purchase.

7b. When the delivered goods clearly do not correspond to the goods requested for purchase by the Customer and this can be established by a simple examination of them,

The customer may request that the goods delivered to him be replaced with a product corresponding to the purchase request made by him within 24 hours of receiving it.

III. WARRANTY PERIODS

8. The MERCHANT does not offer a warranty document to its customers for a given purchased item.

1. PRICES

9. The prices indicated on the site do not include transportation to the customer, unless this is agreed with him additionally. In case the goods are sent outside the territory of the Republic of Bulgaria, the user/customer should pay all customs etc. export related charges.

1. USER/CUSTOMER RIGHTS AND OBLIGATIONS

10. The user/customer has the right to be informed about the status of his order.
11. The user is obliged to pay the price of his order according to the announced method on the page 1of1scalemodels.com.

12. Each user, regardless of whether he is a client of the MERCHANT, is obliged when using the services:

• not to violate and respect the fundamental rights and freedoms of citizens and human rights, according to the Constitution and laws of the Republic of Bulgaria and recognized international acts;
• not to harm the good name of another and not to call for a violent change of the constitutionally established order, to commit a crime, to violence against the person or to incite racial, national, ethnic or religious enmity;
• not to violate others' property or non-property, absolute or relative rights and interests, such as property rights, intellectual property rights, etc.;
• to comply with Bulgarian legislation, applicable foreign laws, rules of morality and good manners and Internet ethics when using the services provided by the MERCHANT;
• to immediately notify the MERCHANT of any case of committed or discovered violation when using the services provided;
• not to upload, send, transmit, distribute or use in any way and not to make available to third parties software, computer programs, files, applications or other materials containing computer viruses, unauthorized remote control systems ("Trojan horses "), computer codes, or materials designed to interrupt, hinder, disrupt, or limit the normal operation of computer hardware or software or telecommunications facilities, or aimed at unauthorized penetration or access to foreign resources or software;
• not to commit malicious acts;
• to indemnify the MERCHANT and all third parties for all damages suffered and lost profits, including any costs and attorneys' fees paid, incurred as a result of claims made by and/or damages paid to third parties in connection with Internet pages, hyperlinks, materials or information that the User has used, placed on the server, sent, distributed, disclosed to third parties or made available through /name of the site/ in violation of the law, these General Terms and Conditions, Good manners or Internet ethics;

12a. The customer undertakes to indicate an accurate and valid telephone number, delivery address and email address, to pay the price of the goods, to pay the costs of delivery when the same is not free and to ensure access and the possibility of receiving the goods. In the event that it is not explicitly stated that the delivery is free, it is considered paid.

1. MERCHANDS RIGHTS AND OBLIGATIONS

13. The MERCHANT does not have the obligation and the objective possibility to control the way users use the services provided.
14. MERCHANT has the right, but not the obligation, to preserve materials and information located on the 1of1scalemodels.com server.  
15. The MERCHANT has the right at any time, without notification to the User/customer, when the latter uses the services in violation of these terms, as well as at the discretion of the MERCHANT, to terminate, suspend or change the services provided in connection with the use of the site. The MERCHANT is not responsible to users and third parties for damages suffered and lost benefits, which occurred as a result of the termination, suspension, modification or limitation of services, deletion, modification, loss, unreliability, inaccuracy, or incompleteness of messages, materials or information transmitted, used , recorded or made available through 1of1scalemodels.com.

15a. The MERCHANT, after receiving the payment, undertakes to transfer to the user/customer the ownership of the goods requested for purchase by him, to deliver the goods requested for purchase on time, to check the technical condition of each item before it is sent (in case this is possible , without breaking the integrity of the package).

16. MERCHANT shall not be liable for any damage caused to software, hardware or telecommunications equipment, or for loss of data resulting from materials or resources searched, loaded or used in any way through the services provided. The advice, consultations or assistance provided by the specialists and employees of the MERCHANT in connection with the use of the services by users does not give rise to any responsibility or obligations for the MERCHANT.
17. The MERCHANT has the right to collect and use information relating to its Users/customers, regardless of whether they are registered.

18. The information under the previous article can be used by the MERCHANT, except in case of express disagreement of the User, sent to the following e-mail address 1of1scalemodels@gmail.com. The MERCHANT collects and uses the information to improve the services offered. All purposes for which the MERCHANT will use the information will be in accordance with Bulgarian legislation, applicable international acts and good morals.

19. The MERCHANT is not responsible for failure to fulfill its obligations under this contract in the event of circumstances that the MERCHANT did not foresee and was not obliged to foresee - including cases of random events, problems in the global Internet network and in the provision of services outside MERCHANT control  

20. The MERCHANT has the right to install cookies on users' computers. Cookies are text files that are saved by the Internet page on the User's hard disk and allow the recovery of information about the User, identifying him and allowing the tracking of his actions, the Internet pages he visits, the hyperlinks he uses, the information that uses and records and others.

VII. PERSONAL DATA

21. The MERCHANT guarantees its Users/customers the confidentiality of the information and personal data provided. The latter will not be used, provided or brought to the knowledge of third parties outside of the cases and under the conditions specified in these General Terms and Conditions. The MERCHANT protects the personal data of the user/customer, which became known to him when filling out the electronic form for making a purchase application, and this obligation is waived in the event that the Customer has provided incorrect data. In compliance with current legislation and the clauses of these General Terms and Conditions. The MERCHANT may use the Customer's personal data solely and exclusively for the purposes provided for in the contract. Any other purposes for which the data is used will be in accordance with Bulgarian legislation, applicable international acts, Internet ethics, rules of morality and good manners.

21a The MERCHANT undertakes not to disclose any personal data about the Customer to third parties - government bodies, commercial companies, individuals and others, except in cases where he has received the express written consent of the Customer, the information is requested by government bodies or officials who are authorized under applicable law to request and collect such information. The MERCHANT is obliged to provide the information under the law.

VIII. CHANGES

22. The General Terms and Conditions can be changed at any time by the MERCHANT, who has the right to change the characteristics of the services provided and these General Terms and Conditions and on the basis of changes in the legislation. The MERCHANT undertakes to notify the User of the changes in the General Terms and Conditions by publishing a notice of the changes in a prominent place on his website and giving him sufficient time to familiarize himself with them. In the given period, if the User does not state that he rejects the changes, he is considered bound by them. In the event that the User states within the given period that he does not agree with the changes, the MERCHANT has the right to immediately stop or terminate the provision of services to the User.

1. TERMINOLOGY

23. "User/client" means anyone who has loaded the website /site name/ on their computer.

24. "Order" means the selected goods and all other attributes related to the method of delivery and payment of the goods by the customer/user.

25. The online store 1of1scalemodels.com is owned by the MERCHANT.

26. All disputes between the parties shall be resolved in a spirit of understanding and goodwill. In the event that no agreement is reached, all unresolved disputes, including disputes arising out of or relating to its interpretation, invalidity, performance or termination, as well as disputes to fill gaps in the contract or adapt it to new circumstances, will be resolved by the competent court for registration of the MERCHANT, in accordance with Bulgarian legislation.